first_imgRelated posts:No related photos. BAA invests in its leaders despite economic slumpOn 13 Nov 2001 in Personnel Today Comments are closed. Previous Article Next Article BAA is forging ahead with its leadership training programme despite thedownturn in the airline sector after 11 September. Group HR director Priscilla Vacassin said the organisation will continue tofocus on developing its people despite the current troubles and claimed that itis now benefiting from long-term investment in staff. “BAA has a strong investment attitude to its people and that’s whystaff stay around the company for a long time. In fact, we spend over £700 perhead on training and development for our staff every year,” she said. “I think that when times get tough you reap the rewards and benefits ofthat investment, especially in a recession.” The leadership initiative is designed to improve skills in the businessplanning process and in project teams. “What happened doesn’t change the medium or long-term objectives, butit reminds you as an organisation that you have to be at your best when timesare tough,” said Vacassin, who has overall responsibility for HR at sevenairports including Heathrow. Vacassin also stressed the importance of good communications in times ofuncertainty. “We have put in place additional arrangements to ensure communicationis even more regular. “These include staff business briefings, regular communication updatesvia e-mail, intranet, newsletters and letters from the chief executive,”she said. By Ross Wigham last_img

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